Free helpline: 116 123
Email support:
Write to:

PO Box 9090

The Samaritans provide confidential emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. You don’t have to be suicidal to call them, they are there to listen if you’re worried about something, feel upset or confused, or you just want to talk to someone.

Read more on the Samaritans website.

NHS 111

For help, advice and reassurance, 24 hours a day, 365 days a year ring 111 when it’s less urgent than 999.

The Mix

The Mix has a free helpline for young people to talk to trained supporters about any issue that’s troubling them. They also provide chat and email support. Details of all support is on The Mix website.


Papyrus is the UK national charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. They run a HOPELINE for young people and those concerned about a young person. Read more on the Papyrus website.

Young Minds Parents’ Helpline

The YoungMinds Parents’ Helpline offers free confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. Find details on the Young Minds website.

Helplines Partnership

Helplines Partnership allows you to find a helpline for your particular need.

Charlie Waller Memorial Trust
Rear Office, First Floor
32 High Street
Thatcham, Berkshire

Registered Charity No. 1109984

Company No. 5447902

Contact us here

  • Twitter - White Circle
  • Instagram - White Circle
  • Facebook - White Circle
  • LinkedIn - White Circle